Procedure on the Issuance of Civil Registry Documents

Release Date: 

Saturday, March 19, 2016

Copy Issuance, Authentication and Certification of Civil Registry Documents

Type of Frontline Services Fees Forms Processing Time (Under Normal Circumstances) Person In-Charge
Walk-in Applications Serbilis Outlets P140.00 – Birth, Marriage, Death Color-coded Forms (White-birth, Pink-Marriage, Yellow-Death) 30 minutes to 1 hour

Serbilis Outlets – Screening, Request Service Officers, Collecting Officers, Releasing Clerk, Outlet Supervisors

(Central and Field Outlets)

  Court Decrees and Legal Instrument (CDLI) 10 working days
P195.00 – Certificate of No Marriage (CENOMAR) Green color application form 4 working days
 

Online Applications

E-Census

(www.e-census.com.ph)

For inquiry, 981-7777/81

P315.00 – Birth, Marriage, Death Online Application Forms/Transactions 3 to 5 working days, including delivery

Online Service (Payment at BDO, Union Bank, Mail and more);

Online – Credit Card (US Currency)

P415.00 - CENOMAR 4 to 7 working days, including delivery
 

Telephone Requests/ Online Applications PSA Birth Certificate Delivery

(PSA Helpline Plus 737-1111)

Web: nsohelpline.ph

For inquiry, 737-1112

P330.00 – Birth, Marriage, Death

Requester calls PSA Helpline Plus and gives vital information. The officer provides Reference Number

Online Application Forms/Transactions

2 to 3 working days, including delivery (Metro Manila) Helpline Plus Agents; Payment through Bancnet ATM; Metrobank, Bayad Center
P430.00 - CENOMAR 3 to 4 working days, including delivery (Outside Metro Manila)
 
Batch Requests Entry System (BREQs) Variable Application Form (Birth, Marriage, Death) 3 to 5 working days BREQs Coordinator (Central and Field Outlets)
Application Form (CENOMAR) 7 to 10 working days
SM Malls Business Service Center P140.00 – Birth, Marriage, Death plus P20.00 service charge Application Form (Birth, Marriage, Death) 3 to 5 working days

Customer Service Assistant (CSA),

Hotline: 9-4778016, 9-4778014

P195.00 – CENOMAR plus P20.00 service charge Application Form (CENOMAR) 7 to 10 working days

 

What are the valid IDs to be presented?

  • Office/Company ID
  • School ID (unexpired)
  • SSS/GSIS/Pag-Ibig/PhilHealth
  • Professional License
  • Senior Citizen's ID
  • Driver's License
  • Passport
  • NBI Clearance
  • PhilPost ID
  • Voter's ID
  • PWD ID

Outlets with additional Local Government Unit (LGU) fees per copy of request:

Outlet Birth/Marriage/Death CENOMAR
Caloocan P25.00 P25.00
Pasig P60.00 P90.00
Muntinlupa P75.00 P75.00
Makati P40.00 P40.00